UT System Administration Athletic Ticket Guidelines & Related Game-day Policies

The University of Tennessee System Administration has the opportunity on an annual basis to purchase a select number of tickets for Volunteer home football games at Neyland Stadium. The allotment includes seats in select university seating section. Neutral site games and bowl games may also be available based on availability.

Tickets are available for sale at the President’s discretion. Although we are making this special ticket option available to select UT stakeholders in support of our Tennessee Vols, we understand that, from time to time, some of the invited guests in these sections may have affiliations with the opposing team. While we welcome all guests to enjoy the game, if you invite fans of the opposing team to join you, we ask that you please remind them that these are seating areas designated for UT supporters, and it is expected that fans will be respectful of the University’s guests. Ticket holders are expected to act in a manner that positively represents the university and to abide by behavioral policies that are set by athletics and the Southeastern Conference.

The President’s allotment of tickets or parking passes may not be resold nor may the purchase privilege of the individual be transferred. No tickets, unless otherwise noted, will be mailed in advance.

Note: Tickets may not be used for advertising, promotions or other trade purposes without the express written consent of the University of Tennessee.

 

Bag Policy

UT operates with a clear bag policy and stadium security regulations limit fans to one clear plastic bag no larger than 12 inches by 6 inches by 12 inches or a one-gallon, clear, resealable plastic storage bag per person.

Fans will also be allowed a small clutch purse not to exceed 4.5 inches by 6.5 inches. Wallets must also conform to this size requirement.

No other bags will be allowed inside. All items, including clear bags and clutch purses, are subject to search at the gates. No items can be left or stored at the gates.

Medically necessary items must be searched at Gates 9 or 21. (When facing the ticket office at Gate 21, the search area is located to the right.) Diaper bags are not a medically necessary item. All diaper bag supplies should be carried in a clear bag.

 

Unmanned Aircraft (Drones)

Unmanned aircraft restrictions will be implemented in accordance with state law; specifically, drone use is not authorized on or above campus within four hours prior to kickoff, during the game, or within two hours after the conclusion of the game.

 

Prohibited Items

The University of Tennessee reserves the right to examine the contents of any container brought into the venue. To protect the safety of our fans, players, officials and staff, the following items are prohibited in all areas of the stadium.

Please do not attempt to bring these or similar articles into the venue. Items will not be stored at the gate or venue for pickup after the game.

  • Non-clear bags of any size
  • Large bags or parcels, including backpacks and purses
  • Diaper bags
  • Backpacks (of any size)
  • Alcoholic beverages
  • Cans, bottles, coolers
  • Outside food, snacks, beverages (unless needed for medical purposes)
  • Radios without headsets
  • Open umbrellas
  • Selfie sticks
  • Video cameras
  • Professional cameras or cameras with detachable lenses
  • Unmanned aircraft
  • Stadium seats with arms and/or pockets
  • Weapons, including pocket knives
  • Hoverboards
  • Segways
  • Artificial noisemakers
  • Smoking — including e-cigarettes — is prohibited inside the venue at all times
  • Strollers
  • Posters/signs larger than 8.5 inches by 11 inches

 

Allowed Items

The following items are permitted inside the venue:

  • Small clutch purses no larger than 4.5 inches by 6.5 inches
  • Mobile phones
  • Binoculars (without case)
  • Seat cushions without arms or pockets
  • Radios with headsets
  • Diapers and non-medically necessary items for babies and young children must be carried in a clear bag
  • Limited use of cameras. Game action may not be filmed. Consideration of other spectators is expected.

 

No refunds or exchanges

Regardless of age, everyone must have a ticket. Your ticket(s) is a revocable license and is not assignable or transferable and may be revoked by management at any time, including but not limited to if the user is disruptive, endangers others or uses vulgar, threatening or demeaning language, or engages in prohibited activity, including smoking. No refunds, exchanges, or re-admissions are permitted. Users should note that the Event may be rescheduled without prior notice and that the User assumes all risks of injury or death at the Event. User grants the University and its conference, the SEC, non-exclusive, transferable, perpetual right and license to use (and to sub-license the use of) his or her name and likeness if it is included in any broadcast, photograph, or other media of the Event.

User consents to personal search prior to entry. Tickets may not be used for advertising, promotion, contests or commercial purposes without the express written consent of the University of Tennessee or the SEC. Additional terms and conditions governing use of this ticket are posted on the UTsports.com or secsports.com websites and are incorporated herein by reference. By using this ticket user agrees to be bound by such terms and conditions.